Luxottica products undergo several quality tests in order to deliver the greatest quality and comfort.
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HOW TO TAKE ADVANTAGE OF THE WARRANTY OR PURCHASE REPLACEMENT PARTS On receipt of the returned product, the retailer in cooperation with Luxottica will define the nature of the issue, whether it is a manufacturing defect covered by the Luxottica Limited Warranty, and what remedy you may be offered.įor online sales, kindly follow the specific instructions on the e-commerce websites.įor further assistance, please follow the link below. Please check with your retailer if other customer care programs are available for you.įor any customer support issues we invite you to get back to where the product has been purchased or, alternatively, a Luxottica’s products retailer. Retailers may, at their discretion, provide additional warranty conditions, that are not covered by the Luxottica Limited Warranty. Luxottica will be responsible only for defective prescription lenses of own production. Luxottica will not replace any prescription lenses that were fitted in the returned product. (for Native) to apply for assistance in those countries.įor ophthalmic eyewear, to the extent permitted by law, Luxottica excludes all liability for repairing or replacing prescription lenses, including where the prescription lenses are damaged or lost due to a product manufacturing defect. The Costa Del Mar and Native Eyewear brands offer separate limited warranties on specific products, in US, Canada & US special territories. *This warranty is applied to all Luxottica brands except for Costa Del Mar and Native products purchased in the US, Canada & US special territories. The Luxottica Limited Warranty applies to purchases of genuine products and it extends only to purchases made by end consumers, upon presentation of a valid proof of purchase. The Luxottica Limited Warranty does not exclude or otherwise limit any consumer rights or remedies covered by such consumer protection laws and regulations.
(*)įor consumers who are covered by consumer protection laws or regulations in the country of purchase or, if different, the country of residence, the benefits conferred by the Luxottica Limited Warranty are in addition to all rights and remedies covered by such consumer protection laws and regulations.
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Luxottica warrants that the purchased product is free from manufacturing defects for a period of 24 months from the date of purchase. Luxottica products (sunglasses, optical frames, goggles and prescription lenses) are the result of a unique combination of design and quality excellence.
In case of any modifications in the policy details at the time of renewal, please contact ourīranch and do not deposit the cheque in Axis Bank Branch.Ĭontact respective ‘Axis Bank branch manager’ in case of any difficulty/issue/clarification related to deposition of renewal premium.Online service available for the following Countries: United States of America, Canada, Italy, United Kingdom, Ireland, Denmark, Sweden, Finland, Portugal, Netherlands, Poland, Austria, Belgium, Spain, France, Germany, Luxembourg.įor other Countries please refer to your retailer. Instrument deposition is not allowed after the policy expiry date. Please ensure to deposit the cheque at least 7 Days prior to the due date. It is advisable to carry a copy of Renewal invite while visiting to Axis Bank branch. Please ensure the cheque amount is equal to the amount mentioned in renewal invite. Postdated/ Outstation/ Third Party cheques are not allowed. Make sure to collect the acknowledgement slip before leaving bank’s service counter for any future correspondence. Instrument should be in favour of "Care Health Insurance Limited" Please mention your Policy(s)number and Contact number on the reverse of cheque. Please visit during banking hours and ask for ‘Easy Pay’ service counters at Axis Bank branch to deposit your premium.
Please ensure to keep the following in mind while opting for the same: Walk-in to the nearest Axis Bank branch to pay your Renewal Premium conveniently via Cheque/Demand Draft.
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